The card will include the total amount which was approved. Unless the person receiving support requests direct deposit to his/her personal bank account, (s)he will receive the Way2Go Card automatically. AND MISSISSIPPI CHILD SUPPORT IS ZERO HELP, I was charge twice for a order from Amazon it was for 65.95 I was charged twice for the same order Amazon said they refunded the money toy account I have to wait for my bank teller to puy money back in my account. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. Many people are going to call for many different reasons that they would prefer to speak to a representative instead of click numbers like your shopping at a vending machine. Any help with this matter would be extremely appreciated. If the demand letter isn't answered, we'll help you fill out the court formsand provide copies to submit. These criminals only need to drive by you on the road and stay within 15 ft of you, then they swipe by scanning all of your cards information right from your wallet or purse and start spending it all. Why does the government contact these idiots??? somebody needs to be sued. These include individuals with a mental disability, physical disability or language or literacy barrier that results in a hardship for those individuals in accessing electronic payments; and individuals with both home and work addresses that are more than 30 miles from an automated teller machine (ATM) or their bank. Both mobile app & website says There is an Exception and no customer service rep can tell me what it means and cannot help me resolve it. This is impossible, of course, but the Way2Go offices are certainly unlisted. Michigan 's EBT customer service number is 1-888-678-8914. You can't attach this card to any accounts or other cards. I call the company, turns out almost $800 in unauthorized charges. We'll help you find where and when to submityour small claims court documents. What is the Way2Go Card Customer service number in VA? If they do not return the direct deposit form, they will automatically receive the Way2Go Prepaid Mastercard debit card. I figured out how to unlock card. SHUT THIS CARD CO. DOWN! A federal program which helps persons admitted into the U.S. as refugees to become self-sufficient after their arrival. It is an act of congress to get to a freaking live person. CONDUENT and Design , Way2Go Card , and GO Program are trademarks of Conduent Corporation in the United States and/or other countries. If you cannot afford child care, payment assistance is available. And now Im on hold for over 30 minutes and cant get a live person. The primary cardholder will be responsible for moving funds to the Companion Card from the primary card. Have trouble with your card. Call conduent card services (1-884-663-2638). Then find the number listed in the third paragraph (otherwise, all page text is the same) to find your Way2Go support number. I want to know when this account was created, when the first card was issued. i tried the 'forgot id' , it says information sent to my email and it never comes. Direct deposit forms can also be found online atwww.misdu.com. No credit check or bank account is required. Home to an array of public health programs, initiatives and interventions aimed at improving the health and well-being of women, infants, families and communities. I sent back the forms that were sent to me specifically putting both transactions on their that I had no knowledge of either one and when I call it just tells me my card has been sent and goodbye and hangs up. Cardholders can perform the following functions online: No. To stay informed, please check here for any new announcements. Im not able to log in as I Don t know my userid an when i put info in to get it emailed I never recieve email im not sure whats going on as I Don t remember setting up this card in 1st place please help thank you. I have no problems with the card itself. If you want to self-help your way out of a Way2Go issue, this is probably your best bet. I'm seeking an attorney TODAY AND FILING A LAW SUIT!!! If you still haven't received a card you should call there number and ask them about the status of your card .. they'll let you know whether it's on its way or what the delay is the number is 844-542-1115 Way2Go. Not sure how to report this, but something is not right here. They have all my TN UI funds and they won't release them. I have yet to get through. What we are all enduring with this card company is absolutely ridiculous and scandalous. This card service is awful but I finally found a way to talk to a human. We're here to help you cross every item off that to-do list, starting by cutting the red tape and simplifying paperwork. Cardholders may request a paper statement online through thewww.GoProgram.comwebsite or by calling Way2Go Cardholder Services at 1-844-649-9843. The cardholder can continue to use his/her card until any remaining balance has been used. My card is locked. ET. Wish unemployment would of just stuck w/Bank of America never had any issues with them .. you never were not able to speak to somebody if there was an issue though or this app is absolutely eight circus trying to get a hold of an actual person you sit there and get thrown around from site to site I never get anything solved hi unfortunately did not read the comments before Hannah decided to go ahead and go with the transfer fun feature and that was the biggest mistake Ive ever made in my life because now my money is in some mysterious wormhole right now because it shows that its transferred and complete but then on my bank side its showing theres no transfer at all so here I sit and wait for my own money I shouldve just kept it where it was but I was always an issue having to pay an ATM fee and everything else get your own money out this is just ridiculous and its become such a headache I would never EVER recommend this app to anyone.. Way2Go Card call centers can only assist in matters relating to the debit card itself. Cardholders can obtain their current available balance in the following ways: Cardholders must call the toll-free Way2Go Cardholder Services number 1-844-649-9843, which is listed on their cardholder materials, to report a lost or stolen card. Fuck this company these people are already suffering and they want to make it worse on people that are already on u employment . Customer support representatives are eager to assist: Examine your balance. DoNotPay is here to help. But I ordered a new card after 2 mths I finally got my verify me unlocked. Can MiSDU customer service representatives view or track individual cardholder transaction activity? Bank of America ( previous carrier ) was more helpful! In fact, during these pandemic times, we might need to speak to a human to know that our needs are being met. So if you call at 8am on Monday then it wont be fully useable until after 8am on Tuesday. Been locked out of account when I call they say they dont know why!? The MiSDU will electronically deposit funds into a personal bank account if the person receiving the support were to choose direct deposit. I can't do it alone., lets all get together and file a class action lawsuit against them!! your prepaid card. Been waiting a week to have my card unlocked from fraud which there is no fraud on there but someone has yet to call me.gonna file a report with the BBB!!! Get started today. activity and billing along with a new card issued an shipped out to me at my place of residents. Information is collected to monitor the general health and well-being of Michigan citizens. Im still waiting for tech support to call me to help me. I can not take the money out and I'm trying to contact customer service and I've been waiting for over an hour! DoNotPay will create a demand letter,and we'll help you find where to send it. However, because sometimes there's more than one program/number per state, check your details on the Way2Go contact page. please help!!! The primary cardholder can request a Companion Card for another individual. Each time I am transferred I sit on hold for over 2 hours and then the system hangs up on me!! John Dugan We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. All cardholders can go to www.GoProgram.comto view their statements online. Information on the Food Assistance Program, eligibility requirements, and other food resources. Automated does not mean we never want to speak to a human. Nearly half of the union uses Way2Go for unemployment and other government financial benefit programs. Thank you for the ability to post my concerns. I have had nothing but problems trying to transfer my available balance into my bank account. Type in the 16-digit number on your Michigan card. I have funds in my account and cant use my card anywhere but I used my car yesterday just fine. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Live customer service representatives can assist you and answer any other account-related questions. A customer service rep says they dont offer that option & I must contact Unemployment to set that up! What is a PIN? Did you know that Way2Go is available in over 20 states? The North Dakota Department Of Human Services, wrote on their own website that the support payments will be "added to an electronic payment card from U.S. Bank, known as the ReliaCard Visa.". Debit Card Fee . Information on child support services for participants and partners. Withdrawals made at Allpoint ATMs will not be subject to a surcharge by the ATM owner. Sad this is happening to people, who need their funds. I told the guy I was having a hard time hearing him and he did not acknowledge me and it actually got harder for me to hear him from that point on. I've been calling and fighting with the tennessee way2go program prepaid card for 8 days for a for a 120 charge that was made that I was not aware of I've been broke down out of gas no food for the last 4 days no shower and I've walked numberious mile trying to get help my feet have big infected sores on them and I'm a 2x cancer survivor and my girlfriend is sick and these ppl do not care they still will no put my money back on my card and I have a seatbelt ticket I have to pay today and she has a very important appointment today that she is not going to be able to make so who is responsible and and where is this company located. After almost 19 hours on hold they mailed me a complaint form. Is there anyone who can help me on how to get my card unlocked? this is not kewl and not right The website gives no option to unlock myself like other companies. DOES ANYONE KNOW HOW TO CONTACT A LIVE PERSON IM GOING TO BE CALLING THE UNEMPLOYMENT CENTER DIRECTLY, SMH I'VE NEVER HAD THIS PROBLEM WITH BANK OF AMERICA. I have called over 8 times since yesterday and been transferred to the fraud department because I have a fraud claim on my account and they wont let me access my money-. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer. The only downside is that it will take 24 business hours for you to be able to fully used the card with no restrictions. It is all on your website and automated. You can talk to an actual person about your card! Information on Adult Protective Services, Independent Living Services, Adult Community Placement Services, and HIV/AIDS Support Services. I have tried for over a month to dispute two different transactions. I can't activate the card my account is locked. In very limited circumstances, if cardholders do not have sufficient funds when the final amount clears, a negative balance may result; however, they will not be charged an overdraft fee. Locked completely out. You can contact us at 1-888-929-2460. I have to do the same transaction several times. The Way2Go card is a MasterCard Prepaid Debit Card. need address change to 1857 gulf to bay clearwater fl 33765 then inee to be CONTACTED PLEASE telling me it`s changed, I need to get in contact with someone so they can give me my tracking number for the ups truck so i can knw whrn and what time they will be delivering my replacement card asap. These people are crooks and no one above them is doing anything about their malicious ways. Unemployment and child support is on this cardI can't put food on my table or pay rent and utilities. 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